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Web Tips (or how to improve your church Web site)

(This article, written by Angela Herrmann in 2000, remains relevant.)

Your congregation has a Web site, you’ve registered it with all of the major search engines and Web surfers actually drop in for a visit. But you want them to return, right? Now what?

Here are some useful tips and guidelines that will help you transform your Web site into a professional-looking communication tool for your congregation. This  article focuses on basic, but important, content and navigation tips.

  • Keep your content relevant, and up to date. Did you forget to remove references to last year’s General Assembly from your site? When was the last time you updated your monthly calendar? What about hot links? Have you checked them lately? The bottom line? Your Web site is like a child: it’s high maintenance!

  • ...more on hot links (or don’t send your visitors away forever). If you include hot links to Web sites outside your site, do you send your visitor away forever? By adding the HTML attribute, TARGET= “_blank” to your <A HREF...> tags, the link will open a new browser window and keep your visitor at your site longer.

  • Don’t put the content of your entire site on one page. Have you stumbled across Web sites with pages that force you to scroll on and on--like long stretches of highway without exits. With the click of a keystroke, our visitor will bail out quickly in a desperate search for a more user-friendly site.

    Think of the Web as a big house with lots of doors, links to unexplored places. Hot links are like doors: Give your visitor clues as to what’s behind those doors then let them decide whether or not to enter. Your opening page should contain no more than will fit on your visitor’s computer screen. You can add links to other pages that contain the information they want.

  • Not all browsers “see” the same. You’ve created your Web masterpiece with Microsoft FrontPage and it looks great through Microsoft Explorer. But not everyone uses Explorer. Nearly half of all Web surfers use Netscape Navigator. (...and then there’s the America Online browser, but that’s a whole other issue) Both Explorer and Navigator are free. Download them and use them to test your site.

  • Avoid colored or textured backgrounds. The issue here is text readability. Folks in the print world discovered a long time ago that dark type on light-colored paper offers the best contrast, thus enhancing text readability. Remember, if you have trouble reading the text on your Web site, your visitors will, too.

  • If you know there’s an error on your site, fix it. We all make mistakes--careless little typographical errors. When I find a glaring error on a Web site, I’ll send the webmaster a short note, as a courtesy (I have received these notes gratefully). By the time I return to their site, the mistake has been corrected. One site I visit periodically has a glaring error on the opening page in the headline. I wrote to the webmaster---several months have passed---the error remains.

Remember, your Web site is a reflection on your congregation. You want it to be relevant---and you want to give your visitor a reason to return---for reasons other than whether or not you corrected that glaring error.

Do you have Web questions? Write to me at aherrmann@dhm.disciples.org. Your questions could provide fodder for upcoming articles.

—Angela Herrmann
Director of Web site development
Disciples Home Missions

 

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Angela Herrmann
Director of Web site development
(317) 713-2683

Lois Robinson
Executive Assistant
(317) 713-2644